SentriConnect™ gives you all the flexibility and convenience of one-day codes, with the peace of mind to know that the right person is accessing your lockbox. Best of all, it can all be done directly from your SentriSmart™ app.
Every time you grant access to a third party via SentriConnect, you have real-time information on who has access to the lockbox, when they have accessed it, and when they have completed their work and returned the key to the lockbox.
To review your obligations as the Seller’s Representative when granting access to a third party to your clients’ property, please review Part II, Sections 7.03 and 7.04 of the CREB® Rules.
How it works
SentriConnect is a standalone app available for Android and iOS devices. To use SentriConnect, follow these steps:
- Open your SentriSmart app and tap the lockbox you want to grant access to.
- Scroll down and tap Grant SentriConnect™ Access.
- Enter the third party’s email and cell phone number, as well as start and end time. Tap Grant Access and enter your four-digit PIN.
- SentriSmart™ will send an email message to your third party, requesting that they download and set up a SentriConnect™ account from the iOS Store or Google Play.
- Your third party downloads the free app and registers with SentriConnect™ with their name, email address and cell phone.
- Once the third party is registered, they will receive messages via SentriConnect™ every time they are granted access to a lockbox.
For a complete video walkthrough of SentriConnect™, watch the video below:
Find out more
To learn how to update your lockbox to the latest firmware, please read the FAQs on the Sentrilock™ Hub.
For more details on SentriConnect™, visit the links below:
Download and share the latest SentriConnect™ poster today.
Please note that SentriConnect™ is valid for individual lockboxes only, and does not work with CREB® Lobbyboxes.
For more details or any questions, feel free to contact the CREB® Help Desk or visit the SentriLock Hub on CREB®Link.
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