If feedback is the breakfast of champions, we want a second helping! To ensure every member has their say, CREB^® has extended the Pillar 9™ Satisfaction Survey by one week to Friday, Dec. 4.

Why should I complete the survey?

If you have already completed the survey, thank you for your time and participation!

If you have not taken the survey yet, this is your opportunity to make a difference. What you share today will influence the MLS^® System – the cornerstone to your business, moving forward.

Key survey findings will be presented to Pillar 9™ to help guide meaningful change that will improve the MLS^® System for all Pillar 9™ members.

Please allow up to 30 minutes to complete the survey – your full and honest opinion matters to us.

We know time is money, so as a thank you, respondents who fully complete the survey will be entered into a confidential draw to win one of 115 prizes.

How do I complete the survey?

To complete the survey, check your inbox for a reminder email from Framework that contains a unique and confidential link. If you didn't receive an email from Framework or you misplaced it, please contact alec.milne@framework-research.com.

About the Pillar 9™ member survey

After migrating to the new single-point provincial MLS^® System, we received a lot of member response and vowed to not rest until we got it right. This survey was designed to get both qualitative and quantitative feedback from CREB^® members on the new MLS^® System.

In order to get it right, it is imperative that Pillar 9™ receives feedback not only from CREB^® members, but also from all Alberta REALTORS^® who use their system. To capture this information, Framework also sent a similar survey to all other Pillar 9™ subscribers just after CREB^®’s survey went live.