When you talk, we listen and make decisions based on your feedback.
That’s why we asked for your honest opinion through the CREB® Member Satisfaction Survey.
Framework Analytics analyzed the results of the survey and shared the highlights with members at CREB®’s AGM in April. Member satisfaction is now at 76 percent (up a staggering 6 per cent from 2020), and we want this trend to continue.
Based on your survey feedback, the following six products and services have been identified as areas of focus:
- Enforcement/Compliance
- Member practice advice
- Professional development
- Promoting the REALTOR® brand
- Government Relations
- Communications
CREB®’s operational team will be incorporating these areas of focus into their business strategies with the ultimate goal of improving CREB®’s membership experience.
Stay tuned – as this work progresses, more details will be shared about your feedback in action.
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