OnePlatform is now live and the legacy tool, REListUp™, will be retired on Sept. 19.
For the best transition experience, Pillar 9™ encourages members to participate in OnePlatform training. The training provides an overview of what has changed, how to navigate the tool and a review of the enhancements that were requested by members.
Training resources
Pillar 9™ has several training options available including live training sessions and on-demand videos.
Click here to watch Pillar 9™’s on-demand training video for OnePlatform.
Click here to review Pillar 9™’s OnePlatform training manual.
Click here to watch a video explaining how to create a new listing in OnePlatform.
Click here to access Pillar 9™’s library of how-to guides and manuals.
Members also have the option to attend live training sessions via Zoom. Training registration can be found on Pillar 9™’s website and is also listed below. if you haven’t already done so, be sure to sign up for a session today!
Date: Sept. 14 | Time: 1 p.m. to 2:30 p.m. | Register
Date: Sept. 15 | Time: 1 p.m. to 2:30 p.m. | Register
Date: Sept. 16 | Time: 10 a.m. to 11:30 a.m. | Register
Date: Sept. 19 | Time: 1 p.m. to 2:30 p.m. | Register
Important note on creating and editing listings
Members will have access to both the new OnePlatform listing tool and the legacy input tool, REListUp™, for four weeks beginning on Aug. 22 until Sept. 19.
During this four-week period, you will need to edit listings in the tool they were created in. For example, if you have an active listing that was created in the legacy input tool, you will need to use that same tool to edit it. Information is not shared between both tools during the dual access period. It is strongly recommended that members start using the new tool as early as possible.
Members will be able to view all legacy listings in the new OnePlatform tool, however you will not be able to edit them. The copy feature will be available when applicable.
Once the migration to the new tool is fully complete, after the four-week dual access period, all listings will be available to edit using the OnePlatform tool.
More information
A seamless transition experience is important. In support of that, CREB® will continue to provide Pillar 9™ with feedback on their OnePlatform tool to make the MLS® System a meaningful and user-friendly tool. We know the importance of having an MLS® System that meets the membership’s needs and will continue to advocate for adjustments that benefit our members.
Click here to check out examples of the OnePlatform improvements and enhancements.
Click here to watch Pillar 9™’s video explaining the similarities and differences of the new tool and the current input tool.
Click here to visit pillarnine.com for more information on OnePlatform.
Contact us for support
CREB® and Pillar 9™ will be available every step of the way to assist members throughout the transition to a new listing input tool. As always, you can contact CREB® Member Support and Pillar 9™ Help Desk by phone or email for assistance.
Pillar 9™ Help Desk |
CREB® Member Support | |
Email: helpdesk@pillarnine.com | Email: support@creb.ca | |
Phone: 1-866-377-8217 | Phone: 403-781-1379 |
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