The time required to obtain condo documents from a condo management company can vary, but legally, a condominium corporation—often represented by a condo management company—must respond to a written request for condo documents within 10 days of receiving it.

As a REALTOR^®, it’s essential to be proactive and request these documents as early as possible to avoid delays. 

Condo management companies generally operate only during business hours, so it’s crucial to know the company’s contact details and hours of operation when making your request. 

Best practices for requesting condo documents 

When representing a seller, request condo documents immediately. These documents are vital for listing a condo unit on the MLS^® System, as they include essential information like: 

• Condo fees
• Legal description 
• Parking stall number 
• Storage locker number 
• Special assessments 
• Pet policies 

Having accurate and up-to-date condo documents ensures your MLS^® listing is correct. Although sellers may already have some documents on file, verifying the information with the condo management company is still recommended to account for any recent changes, such as bylaw amendments or changes. 

Fees for condo documents 

Condo corporations are required to provide some documents at no cost, while others may have a fee associated with them. For example: 

• Documents like the annual budget, financial statements, and reserve fund reports must be provided free of charge when first distributed to owners. However, replacement copies may incur a fee of up to $10.
• For rush requests (documents needed within three days), corporations can charge up to $20 per document.
• The Estoppel Certificate and Information Statement are generally the most expensive, with fees reaching up to $200 for the Estoppel and $100 for the Information Statement. 

For a full list of allowable fees, please refer to the Alberta Government’s resource: Condominium documents: for owners, mortgagees, and prospective purchasers - Open Government. 

Learn more 

Enhance your knowledge of condominium research and documents by checking out these brief videos: 

REMapList™ for Condos – 8 mins 

Condo Docs on SPIN2 

Pulling Title and CAD Sheets – 6 mins 

Reading Title and CAD Sheet – 8 mins 

Titled Parking & Storage – 3 mins 

Pulling Bylaws & Condo Plans – 2 mins 

Transacting in condominiums involves specialized expertise. Check out these courses to grow your knowledge and be ready to list a condo or represent a buyer purchasing a condo. 

Condo Basics – 2.5 hr eLearning (Pre-requisite for CCS) 

Certified Condominium Specialist (CCS) – 3-days in-person